Make use of our different trainings tailored to your need on the platform
OBMS prescribers training
OBMS innovates in the VMS world by offering different interfaces depending on the users. We talk about user “universes”. Using the system is therefore much more simple and training goes quicker. We offer thematic trainings by universe.
OBMS providers training
Providers are not left aside and also have their dedicated universes. Therefore, several types of trainings are available, by theme and/or by universe. Trainings for providers are done online with our own web-conference tool.
Opase business consulting
Our team remain at your disposal to guide you in every step of your contingent workforce management thanks to tailored trainings and consultancy work partnership is the key
to success !
Contact the support team directly from your platform by opening a ticket.
You can also send an email to:
A dedicated support team at your disposal from 9 to 6.
minutes: Average closure time
SUPPORT FOR OBMS PRESCRIBERS
Requests processed in less than 7 minutes
SUPPORT FOR OBMS PROVIDERS
OPASE Change Process
(included in all our OBMS projects)
Several and immediate benefits for your company!
Phase 1: Project Kick-Off
This phase consists of a meeting which aims to present all the stakeholders, the project conciliation and arbitration proceedings, to elaborate the detailed planning (in relation to the planning proposed in the answer), to determine the operating mode of exchange between the client and Opase.
Phase 3: Project Team Training
Project team’s training: The training’s objective is to learn about the OBMS solution’s main functionalities. It is intended for the client’s project team, in other words those who are likely to make strategic decisions on the future modus operandi of the client’s processes.
Phase 5: OBMS Configuration
Configuration consists in filling the software’s main tables: target processes, services / sub-services, users, profiles and roles, providers, projects in progress recovery if necessary…
Phase 7: OBMS Users Training
The functional users and project manager (on the client side) are trained by an Opase consultant on a dedicated training environnement which presents the same configuration as the setup platform. One day is dedicated to the ‘Administrator’ training. Trainings take place on the client’s site. According to the user profiles, the Opase consultant offers workshop sessions adapted to profile.
Phase 2: Setting Up the solution
An OBMS solution’s deployment phasing in the shared ‘on the Cloud’ mode is extremely simple.
Indeed, since the platform is not installed within the client’s infrastructure, no IT prerequisite is necessary. The client benefits from an existing installation which proves its worth every day.
Phase 4: Analysis – requirement specification
The Opase project manager will be in charge of defining with the client’s project team the different deparments’ functional needs, the organistion’s target processes (organizational flows), the file formats the client needs to provide to configure the OBMS platform, the links to set up with the client’s applications, the planning of the actions to be conducted, the goal to achieve.
Phase 6: User Acceptability Testing
Under the supervision of the Opase consultant, the client checks that the configured data are in compliance with the settings. An Opase consultant will accompany the team in charge of the User Acceptability Testing for one day to make adjustments if necessary.
Phase 8: Implementation and Assistance
The Opase consultant assists the project team and the users when the platform is implemented.
The objective is to go into some functional, administrative and settings aspects of the solution.